Terms of Service

Last updated: September 22, 2026

Welcome to Galmessa. These Terms of Service (“Terms”) govern your access to and use of galmessa.com, including the information, products, content, tools, and services available through the website.

1. Website Use & Acceptance

Galmessa provides this website so customers can browse our home and garden collections, learn about our products, place orders, and access customer support.

By using the website, you confirm that:

• You are legally capable of entering into a binding agreement;
• The information you provide is accurate and complete;
• You will use the website only for lawful purposes; and
• You will comply with applicable laws and regulations.

2. About Our Products

Galmessa focuses on home and garden products across collections such as:

• Planters & Growing
• Patio Living
• Herb Planters

Product availability may change over time as collections are updated, expanded, or discontinued.

3. Accuracy of Product Information

We make reasonable efforts to provide clear and accurate product descriptions, images, specifications, pricing, availability, and usage information.

Minor differences in color or appearance may occur because of screen settings, device displays, lighting conditions, production variations, or natural material variations where applicable.

Customers should review the product description and available specifications before placing an order.

4. Customer Information

You are responsible for ensuring that information submitted through the website is current, accurate, and complete.

This includes information provided through:

• Checkout and order forms;
• Customer accounts;
• Shipping and billing details;
• Email communications; and
• Customer support requests.

Inaccurate or incomplete information may affect order processing, delivery, or our ability to provide support.

5. Orders & Purchases

Purchases made through Galmessa are also subject to our Terms of Purchase, Shipping Policy, and Return & Refund Policy.

We may reasonably review, limit, reject, or cancel an order where necessary because of:

• Payment authorization problems;
• Inventory availability;
• Obvious pricing or listing errors;
• Shipping restrictions;
• Suspected fraud or unauthorized activity; or
• Other legitimate fulfillment concerns.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with our policies.

6. Pricing & Availability

Product prices and availability may change before an order is placed.

The price presented during checkout is the applicable purchase price, subject to correction of an obvious error before fulfillment.

Shipping charges, discounts, taxes, and other applicable amounts will be displayed during checkout where required.

7. Privacy

Personal information collected through Galmessa is handled according to our Privacy Policy.

Information may be collected through:

• Website interactions;
• Orders and checkout activity;
• Customer support communications;
• Account activity; and
• Cookies and similar technologies.

Please review our Privacy Policy for more information about how personal information may be collected, used, and disclosed.

8. Intellectual Property & Website Content

Unless otherwise stated, the original website content, branding, product copy, graphics, layouts, icons, design elements, and other protected materials appearing on Galmessa are owned by or lawfully licensed for use by the website operator.

Subject to applicable law, you may access the website for personal, non-commercial use.

You may not, without permission or another lawful basis:

• Copy protected website content for commercial use;
• Reproduce or distribute protected materials;
• Use Galmessa brand elements in a misleading manner;
• Use automated tools to unlawfully scrape or extract data;
• Reverse engineer restricted website systems;
• Upload malicious code or software; or
• Interfere with website security or normal operation.

9. Reviews, Feedback & User Content

If you submit reviews, comments, photos, feedback, suggestions, or other content through the website, you are responsible for ensuring that the content is lawful and that you have the right to submit it.

You must not submit content that is:

• Fraudulent or materially misleading;
• Defamatory or threatening;
• Unlawful or abusive;
• Invasive of another person’s privacy; or
• Infringing upon intellectual property or other rights.

Where you voluntarily submit content for publication, you grant us a non-exclusive license to use, display, reproduce, and format that content for operating, promoting, and improving the store, subject to applicable law and our Privacy Policy.

10. Third-Party Services & Links

Galmessa may use or link to third-party services for payment processing, shipping, analytics, website functionality, customer support, or other business purposes.

Third-party websites and services may operate under their own terms, policies, and privacy practices.

We are not responsible for third-party content or services that we do not control, except where applicable law provides otherwise.

11. Copyright or Intellectual Property Concerns

If you believe that material displayed on the Galmessa website infringes intellectual property rights, please contact us and provide enough information for us to review the issue.

Useful information may include:

• Identification of the protected work;
• Description of the material in question;
• The location of the material on our website;
• Your contact details; and
• Information showing your ownership or authority to act.

Email: service@galmessa.com

12. Prohibited Conduct

You may not use Galmessa to:

• Commit or facilitate fraud;
• Violate applicable laws;
• Impersonate another person or organization;
• Transmit malware or harmful code;
• Interfere with website security;
• Attempt unauthorized access to systems or accounts;
• Harass, abuse, or threaten others;
• Infringe intellectual property rights; or
• Use automated means to disrupt or unlawfully extract data.

We may restrict access where reasonably necessary to protect customers, the website, our systems, or third parties.

13. Website Availability

We aim to keep Galmessa available and operating reliably, but we do not guarantee uninterrupted or error-free access at all times.

Website availability may be affected by maintenance, software updates, network disruptions, hosting issues, security events, or circumstances outside our reasonable control.

14. Disclaimer

To the extent permitted by applicable law, the website and website services are provided on an “as available” basis.

Nothing in these Terms excludes or limits consumer guarantees, warranties, remedies, or other rights that cannot lawfully be excluded.

Product suitability may depend on how, where, and under what conditions a product is used. Customers should follow available product instructions and use products only for their intended purpose.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising solely from use of the website or circumstances outside our reasonable control.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by law, including any non-waivable rights available under applicable consumer-protection law.

16. Indemnification

To the extent permitted by applicable law, you may be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website, your material violation of these Terms, or your infringement of third-party rights.

This provision does not reduce or waive any consumer rights that cannot lawfully be waived.

17. Electronic Communications

When you place an order, create an account, use the website, or contact Galmessa electronically, communications may be provided electronically.

These may include:

• Order confirmations;
• Shipping notifications;
• Customer service messages;
• Account notices; and
• Other legally permitted electronic communications.

18. Force Majeure

We will not be responsible for delay or failure caused by circumstances outside our reasonable control, subject to applicable law.

Such events may include:

• Natural disasters;
• Severe weather;
• War or civil disturbance;
• Government restrictions;
• Labor interruptions;
• Transportation or carrier disruptions;
• Network or infrastructure failures; or
• Other unforeseen events beyond reasonable control.

19. Shipping & Risk of Loss

Products are delivered through third-party carriers and fulfillment providers where applicable.

Shipping responsibilities, lost-package procedures, delivery concerns, and related remedies are governed by our Shipping Policy and applicable law.

Nothing in these Terms is intended to automatically transfer all delivery risk to the customer where applicable consumer law provides otherwise.

20. Governing Law & Consumer Rights

These Terms are governed by laws applicable to the website operator, without limiting mandatory consumer protections that may apply in the jurisdiction where you reside.

Customers in the United States retain any rights and remedies that cannot be waived under applicable federal or state consumer-protection laws.

21. Severability & Waiver

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

A delay or failure to enforce a provision does not automatically waive the right to enforce that provision later.

22. Related Policies

These Terms should be read together with other policies available on Galmessa, including:

• Terms of Purchase
• Privacy Policy
• Shipping Policy
• Return & Refund Policy

23. Changes to These Terms

We may update these Terms when necessary to reflect changes to our website, services, business practices, or legal obligations.

The current version will be posted on galmessa.com together with the applicable revision date.

24. Contact Galmessa